Reliable Parts was established in 1933 and has evolved into one of
the largest and most respected appliance parts and BBQ parts
distributors in North America. Although a mature company in
experience, our outlook is young as we face the challenges of the
future with excitement.
The United States market is served by a Distribution Center and
Head Office in Tukwila, Washington, which is south of Seattle and
there are several branches located on the west coast.
The Canadian market is served by our Distribution Centre and Head
Office in Coquitlam, British Columbia, which is close to Vancouver,
BC, Canada. We have Reliable Parts branches located in major cities
across Canada as well as regional appliance part distribution
centres to assist in prompt delivery of orders.
All our branches are located for convenience and contain showrooms
effectively displaying our most popular appliance parts, and
accessory items. Click here for our Reliable Parts branch locations
in The United States.
Reliable Parts has always been an innovative leader in computer
programming and merchandising initiatives for our dealers. We are
continually striving for improvement and efficiency in our business
methods, so that we can maintain our competitive edge without
compromising our high level of customer service. We have received
many awards for service excellence over the years from the major
appliance manufacturers we represent. One of our proudest
achievements was to be recognized by Arthur Anderson and the
Financial Post, as one of "Canada's Fifty Best Managed Private
For many of our accessory and related product suppliers, we
represent an alternative form of distribution - reaching a customer
base not served by the traditional distributors such as automotive,
electrical, plumbing, industrial, and hardware.
We are unique in that a portion of our customer base is direct to
retail, an example being, the do-it-yourself market. By far, the
largest portion of our sales is wholesale to the servicing dealer.
These dealers stock and resell our products to consumers, who visit
their stores or have appliances serviced in their homes.
Quick access to our wide variety of competitively priced
merchandise is very important. We offer "computer direct order
entry" - Online Ordering - as well as a national toll free
telemarketing service in U.S at 1-877-733-9241.
All orders are shipped the same day from our distribution centers
or the nearest branch using a variety of options that make it
convenient for our customers to receive the item they need when
they need it. We ship all orders received by 4:00 PM the same day!
We are always striving to improve our service to our customer.
Feedback is important to us, so please feel free to Contact Us and
comment on the service you receive from Reliable Parts.